Confidentiality & Your Rights


YPAS services are confidential and we will respect that as much as possible, however, if we feel that you or someone else may be at risk of harm we may need to contact someone to ensure your or their safety.                   

Your Rights

While receiving support at YPAS you have the right:

  • To be treated with respect
  • To see any information that is kept about you
  • To be informed about what we can give you
  • To be included in decisions made about you
  • To decide whether counselling is right for you
  • To complain if you are unhappy about something
  • To receive advice on how to make a complaint

While taking part in a GROUP at YPAS you have the right:

  • To be treated with respect by staff and group members
  • To see any information that is kept about you
  • To be informed about what we can offer you
  • To use our complaints procedure if you are unhappy about something

Rights Based Approach

YPAS is a rights respecting organisation and takes a rights based approach to our work. Everybody has rights no matter their age, who they are or where they are from.

Rights exist to make things fair and equal for us all.

Your rights are important to know and understand and because they support you to be a full and respected citizen, protect you from discrimination and ensure you are treated fairly.

By being Rights Aware, children, young people and adults alike can be empowered to live their fullest lives.

Everyone is protected by the Human Rights Act, no matter what their age, although there is specific guidance for young people called The United Nations Convention on the Rights of the Child (UNCRC).

On the 20th November 1989 the world made a set of promises for every child on earth. The UNCRC is an international statement of all those promises.  United Nations Children’s Fund (UNICEF) protects and promotes those rights.

These rights try to make sure that every child is healthy, educated, treated fairly and listened to. They also make sure that all children are protected from violence, abuse and exploration.

Rights are things every child should have or be able to do.
Human rights are the basic rights and freedoms that belong to every person in the world, from birth until death.

They apply regardless of where you are from, what you believe or how you choose to live your life.

They can never be taken away, although they can sometimes be restricted – for example if a person breaks the law, or in the interests of national security.

These basic rights are based on shared values like dignity, fairness, equality, respect and independence.

These values are defined and protected by law.

In Britain our human rights are protected by the Human Rights Act 1998.

Child Friendly Cities Initiative

The Child Friendly Cities Initiative (CFCI) is a UNICEF-led initiative that supports municipal governments in realising the rights of children at the local level using the UN Convention on the Rights of the Child as its foundation.

It is also a network that brings together government and other stakeholders such as civil society organizations, the private sector, academia, media and, importantly, children themselves who wish to make their cities and communities more child-friendly.

It is an exciting time for children and young people in Liverpool as we start the journey towards becoming a UNICEF UK Child Friendly City.

We have put together a collection of useful links and resources for further information about Rights,  click on the images below to find out more.