Have your say

Would you like to tell us something?
YPAS aims to deliver the highest possible service to children, young people and families. We accept that you may want to make a complaint, compliment or comment on the service you received past or present.

Your feedback on our services is very important to us and we welcome your views and opinions. 
You can contact us in a number of ways: 
  • Completing the on-line form (click here)
    • The survey is sent to a secure and confidential email address at YPAS
  • By phone 0151 707 1025
    • Call YPAS directly – your comments will be noted. If you have a complaint it will be investigated and we will contact you within ten working days.
  • In writing
    • Write a letter and send it to; Monique Collier (CEO), YPAS, 36 Bolton Street, Liverpool, L3 5LX. We can give you a stamp if you require one.

Comment, Compliment or Complaint

Access our online secure feedback form here:



It's important that YOU help us to shape and design how we look and how we deliver our services.This section is aimed at keeping you updated on the actions we have taken in response to your feedback.

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