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What's New @ YPAS:

November 2011: How Well Are We Doing?

Your chance to give honest feedback about the support you get at YPAS

One of YPAS's main funders, Liverpool Child and Adolescent Mental Health Services (CAMHS), wants to hear what YOU think about the support you get at YPAS. 'Puzzled Out' is an interactive online questionnaire that confidential, quick and easy to use. All you need to do is go to: www.puzzledout.com and enter the code for the service you use:

GYRO: LIV104
Drop-in & Mentoring: LIV105
Counselling: LIV106

The survey will appear - when you finish answering the simple questions you can see what everyone else has said. You can also register and email address to get the final results sent to you if you like. You can take the survey more than once if your experience changes, and check back on the results to see how we are changing.

Thanks for taking part in the Puzzled Out survey - your answers will help us give you more of what YOU need.

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The SHARP System

There are many reasons why young people decide not to talk about incidents – confrontation, face to face, lack of confidence, scared, peer pressure, to name just a few.

	As a result, YPAS, in partnership with Tropica Web Design and Merseyside Police are pleased to present to you a 24/7 365 days a year confidential reporting system of any incidents which occur within the school and local community.
	The SHARP system provides: An information gathering tool for incidents in school and the local community. An educational tool for issues which affect young people, including bullying, health, community issues, weapons and hate crime.

The SHARP system for YPAS offers additional web pages personalised by us to respond to the needs of the children and young people who use our services.

There is a menu of the topics covered, and information is presented in a small video clip along with a few lines of text.

The system gives young people a voice - any modern communication device which is capable of sending an email can be used to access this reporting system, including most mobile phones, Xbox 360, iphone, hand held computers, pdas and Sky TV or Virgin Media.

The SHARP system is confidential - you don't have to give your name. Your information will be used to help solve the problems you have seen or are facing.

You can also report something you have seen which is affecting a friend or family member.

There will be a delay in dealing with any information submited out of our office opening hours (9.30-5pm), during the weekend and holidays. If you provide your details, we aim to reply to you within 3 working days.

Click to enter the YPAS Sharp System

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